FAQs

What is Laso?

Laso is a voice-friendly, low-touch symptom tracker built for people living with complex, chronic, or fluctuating health conditions. It helps you log your symptoms, triggers, and notes in your own words without overwhelming screens, checkboxes or charts.

How does Laso work?

You can log symptoms just by speaking or typing. Laso analyzes your input to identify symptoms, triggers, and patterns, and organizes it so you can spot what’s helping, what’s hurting, and what’s happening in your body over time.

Who is Laso for?

Laso is built for anyone who’s felt dismissed, overwhelmed, or exhausted trying to track their health. Whether you’re navigating a diagnosis, chasing answers, or just trying to make it through the day ~ Laso is for you.

Do I need to use it every day?

Not at all. Laso was built to meet you where you are, even if that’s logging once a week, once a month, or only when things flare up. There’s no streak to keep. No shame. Just support.

Is my data private?

Yes. Your data belongs to you. Laso uses secure, encrypted storage and does not sell your data. You can learn more in our Privacy & Trust Center.

Can I download or share my logs?

Yes. Laso lets you export clean, easy-to-read PDFs of your logs and insights ~ perfect for bringing to medical appointments or just keeping for your own records.

What makes Laso different from other symptom trackers?

Most trackers ask you to fit your experience into their boxes. Literally.

Laso flips that. It starts with your own words, your health story, your reality ~ then organizes and extracts the patterns for you. No checkboxes, no clutter. Just clarity.

How much does it cost?

Laso is free to try. Premium features will be introduced in the future, but we’ll always have a free tier with the core tracking tools available.

Can I use Laso if I have a disability, brain injury, cognitive fatigue or brain fog?

Yes, absolutely! Laso was designed with accessibility at its core: for those living with cognitive challenges, fatigue, or physical limitations. 

You can voice-record if typing or holding your phone is hard, or type if speaking isn’t accessible that day. No matter how you log, Laso’s goal is the same: to reduce the mental load, cut down screen time, and make tracking effortless. 

Most logs take under a minute and can be completed in five clicks or less. No pressure to remember everything or say it perfectly ~ just speak or type what you can, and Laso will help you sort it out.

I have a suggestion / found a bug. Where can I share it?

We’d love to hear from you. You can submit feedback directly in the app (Settings > Help & Support > Contact Support) or by using our Contact Form and selecting “Feature Suggestion”.

Thank you for helping us build something better.