Terms & Conditions

Laso Terms & Conditions

Last Updated: April 2025

Welcome to Laso. These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and related services (“Services”), operated by Laso (“Company”, “we”, “us”, or “our”). By accessing or using the Services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services.

2. Services Provided

Laso offers a digital platform designed to help individuals track symptoms, health patterns, and wellness habits. Features may include voice input, personalized insights, journaling, and calendar integrations. Certain features may be available only to beta users, Founding Members, or premium subscribers.

3. Early Access & Communications

By joining our waitlist, signing up for early access, or participating in beta programs, you consent to receive communications about product updates, testing opportunities, and community news. You may opt out at any time by unsubscribing from emails.

4. Intellectual Property

All content, trademarks, logos, code, and design elements within the Laso Services are the exclusive property of Laso and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited without prior written consent.

5. No Medical Advice

Laso is not a medical device and does not provide medical advice, diagnosis, or treatment. The information provided through our Services is intended for informational and educational purposes only. Always seek the guidance of a qualified healthcare provider with any questions about your health.

6. User Conduct

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to misuse the Services, including attempting unauthorized access, introducing malicious code, or engaging in fraudulent, misleading, or unlawful behavior.

7. Limitation of Liability

To the maximum extent permitted by law, Laso shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use or inability to use the Services.

8. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. We will notify users of material changes by posting an updated version with a new “Last Updated” date.

9. Contact Us

If you have any questions regarding these Terms, please contact us at hello@getlaso.app.

Privacy Policy

Laso Privacy Policy

Last Updated: April 2025

At Laso, your privacy and trust are deeply valued. This Privacy Policy describes how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information:

• Contact details (e.g., name, email address)

• Account preferences and form responses (e.g., waitlist or early access forms)

• Usage data (e.g., device type, IP address, interactions through cookies or analytics tools)

• Health-related information voluntarily provided by users within the app (upon launch)

2. How We Use Your Information

We may use your information to:

• Provide, personalize, and improve our Services

• Communicate with you about product updates, early access opportunities, and support

• Analyze usage to enhance the Laso experience

• Comply with legal and regulatory requirements (including HIPAA, where applicable)

3. Legal Basis for Processing (GDPR Compliance)

Where required, our processing of your data is based on:

• Your explicit consent

• Our legitimate interests in operating and improving the Services

• Compliance with legal obligations

4. Data Security

We implement technical and organizational measures to protect your information, including encryption, secure infrastructure practices, and access controls. When applicable, we comply with health data protection regulations such as HIPAA.

5. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share limited information with:

• Trusted service providers under confidentiality agreements

• Legal authorities, if required by law

• Healthcare or research partners, only with your explicit consent

6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Withdraw consent for communications at any time

• Request a copy of your data

To exercise any of these rights, please email hello@getlaso.app.

7. Children’s Privacy

Laso is intended for users aged 18 and older. We do not knowingly collect personal information from children.

8. Data Retention

We retain personal information as long as necessary to provide the Services and meet legal requirements. Health-related data may be retained longer for legitimate purposes, subject to user consent where applicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via our website or direct communications. The updated version will include a new “Last Updated” date.